At Seymour Taxi, we understand that plans can change. Our cancellation and refund policy is designed to be simple, fair, and transparent for all our valued customers.
Cancellation Policy
- Customers can cancel their booking up to 24 hours before the scheduled pickup time without any charges.
- Cancellations made within 24 hours of the pickup time may incur a nominal fee, depending on the type of service booked.
- To cancel your booking, please contact our customer support team via phone or email.
- For group or special event bookings, different cancellation rules may apply. Please check the booking confirmation for details.
Refund Policy
- Refunds are processed for eligible cancellations within 5-7 business days.
- If a booking is prepaid, the refunded amount will be returned to the original payment method.
- No refunds are issued for cancellations made after the service has started.
- In case of service disruption due to unforeseen circumstances, Seymour Taxi will provide a full refund or offer an alternative arrangement.
Contact Us
- If you have any questions regarding cancellations or refunds, please reach out to our customer support team.
- Phone: [Insert phone number]
- Email: [Insert email address]
We at Seymour Taxi are committed to providing a hassle-free experience and ensuring customer satisfaction with every ride.